AIRUDDER API
  1. APIs Related to Calling Plans
AIRUDDER API
  • API 文档介绍
  • Introductions
  • 快速上手
  • Quick Start
  • 鉴权方法
    • 验证并获取令牌
      POST
  • Get the Authorization token
    • Token Authentication and Obtain
      POST
  • 全局错误代码
    • 全局错误代码
  • Error Codes
    • Error Codes
  • 催收
    • 快速上手
    • 调用任务相关 API
      • 创建外呼拨打任务
      • 列出已创建的任务
      • 停止一个呼叫任务
      • 取消指定任务中的某个电话的拨打
      • 任务结束状态通知
      • 任务电话维度拨打结束状态通知
      • 获取任务详细信息
      • 获取单个案件通话录音
      • 获取任务录音文件
      • 获取机器人列表
      • 根据callid获取电话信息和录音链接
    • 调用计划相关的API
      • 获取策略列表
      • 创建策略计划拨打任务
      • 获取计划状态信息
      • 获取计划内任务轮次信息
      • 列出已创建的任务
      • 停止一个呼叫任务
      • 取消计划中的某个电话的拨打
      • 计划结束状态通知
      • 任务结束状态通知
      • 任务电话维度拨打结束状态通知
      • 获取任务详细信息
      • 获取单个案件通话录音
      • 获取任务录音文件
      • 获取计划内某个电话所有的通话录音
  • Collection
    • Quick Start
    • APIs Related to Calling Tasks
      • Create a Calling Task
      • List the Task Created
      • Cancel a Calling Task
      • Cancel a Certain Call in a Specific Task
      • Webhook of Task
      • Webhook of Call
      • Obtain the Detailed Information of Tasks
      • Obtain a Call Recording
      • Obtain Call Recordings
      • Fetch robot list
    • APIs Related to Calling Plans
      • Obtain the List of Strategies
      • Create a Dialing Plan with Strategy
      • Obtain the Information of Plan Status
      • Obtain the Information of Each Round of the Plan
      • List the Task Created
      • Cancel a Calling Task
      • Cancel a Certain Call in a Plan
      • Webhook of Plan
      • Webhook of Task
      • Webhook of Call
      • Obtain the Detailed Information of Tasks
      • Obtain a Call Recording
      • Obtain Task Recordings
      • Obtain All Call Recordings of a Number in the Plan
  • 营销&电商
    • 快速上手
    • 调用任务相关的API
      • 创建拨打任务
      • 列出已创建的任务
      • 停止一个呼叫任务
      • 取消某个任务电话拨打
      • 获取任务详细信息
      • 任务结束状态通知
      • 任务电话维度拨打结束状态通知
      • 获取单个案件通话录音
      • 获取任务录音文件
      • 获取机器人列表
      • 根据callid获取电话信息和录音链接
    • 调用计划相关的API
      • 获取策略列表
      • 创建策略计划拨打任务
      • 获取计划状态信息
      • 获取计划内任务轮次信息
      • 列出已创建的任务
      • 取消一个呼叫任务
      • 取消计划中的某个电话的拨打
      • 计划结束状态通知
      • 任务结束状态通知
      • 任务电话维度拨打结束状态通知
      • 获取任务详细信息
      • 获取单个案件通话录音
      • 获取任务录音文件
      • 获取计划内某个电话所有的通话录音
  • Telemarketing & E-commerce
    • Quick Start
    • APIs Related to Calling Tasks
      • Create a Calling Task
      • List the Task Created
      • Cancel a Calling Task
      • Cancel a Certain Call in a Specific Task
      • Webhook of task
      • Webhook of Call
      • Obtain the Detailed Information of Tasks
      • Obtain a Call Recording
      • Obtain Task Recordings
      • Fetch robot list
    • APIs Related to Calling Plans
      • Obtain the List of Strategies
      • Create a Dialing Plan with Strategy
      • Obtain the Information of Plan Status
      • Obtain the Information of Each Round of the Plan
      • List the Task Created
      • Cancel a Calling Task
      • Cancel a Certain Call in a Plan
      • Webhook of Plan
      • Webhook of Task
      • Webhook of Call
      • Obtain the Detailed Information of Tasks
      • Obtain a Call Recording
      • Obtain Call Recordings
      • Obtain All Call Records of a Number in the Plan
  • 信审
    • 快速上手
    • 调用任务相关的API
      • 创建拨打任务
      • 列出已创建的任务
      • 停止一个任务拨打
      • 取消某个任务电话拨打
      • 任务结束状态通知
      • 任务电话维度拨打结束状态通知
      • 获取任务详细信息
      • 获取单个案件通话录音
      • 获取任务录音文件
      • 获取机器人列表
      • 根据callid获取电话信息和录音链接
    • 调用计划相关的API
      • 获取策略列表
      • 创建策略计划拨打任务
      • 获取计划状态信息
      • 获取计划内任务轮次信息
      • 列出已创建的任务
      • 停止一个任务拨打
      • 取消计划中的某个电话的拨打
      • 计划结束状态通知
      • 任务结束状态通知
      • 任务电话维度拨打结束状态通知
      • 获取任务详细信息
      • 获取单个案件通话录音
      • 获取任务录音文件
      • 获取计划内某个电话所有的通话录音
  • Info Check
    • Quick Start
    • APIs Related to Calling Tasks
      • Create a Calling Task
      • List the Task Created
      • Cancel a Calling Task
      • Cancel a Certain Call in a Specific Task
      • Webhook of task
      • Webhook of Call
      • Obtain the Detailed Information of Tasks
      • Obtain a Call Recording
      • Obtain Task Recordings
      • Fetch robot list
    • APIs Related to Calling Plans
      • Obtain the List of Strategies
        GET
      • Create a Dialing Plan with Strategy
        POST
      • Obtain the Information of Plan Status
        GET
      • Obtain the Information of Each Round of the Plan
        GET
      • List the Task Created
        GET
      • Cancel a Calling Task
        POST
      • Cancel a Certain Call in a Plan
        POST
      • Webhook of Plan
        POST
      • Webhook of Task
        POST
      • Webhook of Call
        POST
      • Obtain the Detailed Information of Tasks
        GET
      • Obtain a Call Recording
        GET
      • Obtain Call Recordings
        GET
      • Obtain All Call Records of a Number in the Plan
        GET
  • Workflow 工作流
    • 预测式外呼信息回调
      • PDS 坐席状态更改回调
      • PDS 联系人状态更改回调
      • PDS 任务状态更改回调
    • 创建一个新的Workflow任务
    • 获取workflow模板列表
    • 为workflow任务新增名单
    • 更新workflow任务内的名单信息
    • 取消workflow任务内某个电话的后续流程
    • Workflow外呼电话拨打结束通知 (催收/营销/电商示例)
    • Workflow外呼电话拨打结束通知 (信审示例)
    • 自定义API 节点数据推送
    • 验证 自定义API 节点数据推送
    • 停止workflow任务
    • 获取workflow任务列表
    • 获取workflow实例的子任务列表信息
    • 获取workflow节点运行的外呼任务
    • 获取workflow外呼任务明细 (催收/营销/电商示例)
    • 获取workflow外呼任务明细(信审示例)
    • 根据callee/caseid和taskid/workflow_id获取电话信息和录音链接
    • 根据callid获取电话信息和录音链接
    • 获取workflow里单个电话的所有录音
    • 通过 case_id/callee 查询 workflow_id
    • workflow 名单结束通知
    • workflow 状态变更通知
    • 获取workflow节点运行的WABA任务
    • 获取workflow内WABA任务明细
    • Workflow内WABA消息状态变更通知
    • Workflow内Chatbot会话结束通知
  • Workflow
    • Webhooks of the Info of Predictive Dialer System
      • Webhook of Predictive Dialer Task Status Changes
      • Webhook of Predictive Dialer Contacts Status Changes
      • Webhook of Predictive Dialer Agents Status Changes
    • Create a New WorkFlow Task
    • Obtain the List of Workflow Templates
    • Add lists to an workflow task
    • Update the List Info of Workflow Task
    • Cancel the processes for a specific list
    • Notification of Call Completion in Workflow (Debt Collection/Marketing/E-commerce)
    • Notification of Call Completion in Workflow(Info Check)
    • Custom API Node Data Push
    • Verify the Custom API Node Data Push
    • Stop the Workflow Task
    • Obtain the Workflow Task List
    • Obtain the Subtask List of the Workflow
    • Obtain the Outbound Task List of Workflow
    • Obtain the Outbound Task Details of Workflow(Collection/Telemarketing/E-commerce)
    • Obtain the Outbound Task Details of Workflow(Info Check)
    • Obtain Call Information and Recording Links by callee/caseid and taskid/workflow_id
    • Obtian Call Information and Recording Link by Call ID
    • Obtain All the Recordings of a Single Number in the Workflow
    • Query workflow_id using case_id/callee
    • Notification for Workflow List Completion
    • Notification of Workflow Status Change
    • Obtain the WABA Tasks List of Workflow
    • Obtain the WABA Task Details of Workflow
    • Notification of WABA Message Status Alteration in Workflow
    • Chatbot Session End Notification in Workflow
  • 加解密对接
    • API接口使用AES加解密对接
    • API接口使用AES加解密对接-示例
  • WorkFlow_LeadsGeneration
    • Webhooks of the Info of Predictive Dialer System
      • Webhook of Predictive Dialer Task Status Changes
      • Webhook of Predictive Dialer Agents Status Changes
      • Webhook of Predictive Dialer Contacts Status Changes
    • Create a New WorkFlow Task
    • Obtain the List of Workflow Templates
    • Add Workflow Contacts
    • Update the List Info of Workflow
    • Cancel a Call
    • End Status Notification from the Dimension of Phone Call
    • Stop the Workflow Task
    • Custom API Data Push
    • Verify the Custom API Data Push
    • Obtain the Task List of Workflow
    • Obtain the Subtask List of the Workflow
    • Obtain All the Recordings of a Single Number in the Workflow
  • Flex_Route
    • LendSwift-Outbound-Push-Data-to-AI-Rudder
    • SDR-Webpage-Push-Data-to-Workflow
    • Talmarket Debt-Consolidation Push Data to Make Outboud Call
    • Use AI Rudder Make Outbound Call
  • API_Store
    • Push-Data-to-Boberdoo-After-EnablementData-Inbound-Call
    • AI Rudder Ping Doucet Before Transfer
  • 回调数据加解密对接
  • DIDI营销定制
    • 获取机器人列表
    • 获取机器人详情
    • 创建外呼拨打任务
  • Chatbot
    • 接入准备
    • 错误码
    • HSB关于custom字段使用说明
    • 华为
      • api
        • 用户发送消息
        • 转人工结果
      • webhook
        • 回调机器人回复消息
        • 回调转人工申请
        • 结束会话
    • bot
      • 用户发送消息
      • 回调机器人回复消息
      • 回调转人工申请
      • 回调结束会话
    • 查询可用WABA账号
    • 查询模版列表
    • 查询模版详情
    • 发送模版消息
    • 查询模版消息发送结果
    • 回调模版消息发送结果
    • 发送单个模版消息接口
    • 回调单个模版消息用户响应
    • 回调转人工申请
    • 回调坐席消息发送之后的状态变更
    • 回调转人工后用户发送的消息
    • 回调会话结束事件
    • 转人工结果
    • 查询会话列表
    • 查询消息列表
    • 将用户消息标记为已读
    • 发送普通消息
    • 结束会话
    • 上传文件
    • 上传文件(谷歌地图缩略图)
    • 会话结束后上报
    • 查询公司所有渠道信息
    • 用户发送的消息事件上报
    • 渠道发送的消息事件上报
    • 渠道发送的消息状态变更事件上报
    • 获取公司信息
    • 查询运单号物流轨迹
  • Chatbot English
    • Quick Start
    • Error Code
    • bot
      • User send message
      • Callback bot reply message
      • Callback transfer to agent request
      • Callback for ended session
    • Query available WABA accounts
    • Query the template list
    • Template details
    • Send template message
    • Query the template message sending result
    • Callback template message sending result
    • Send single template message
    • Callback single template message user response
    • Callback agent transfer request
    • Callback status change after the message is sent
    • Callback message sent by user
    • *Callback agent transfer request
    • *Callback for status change after the agent message is sent
    • *Callback for messages sent by the user after transferring to agent
    • Callback for session end event
    • Agent transfer result
    • Query conversation list
    • Query message list
    • *Query message list
    • Mark user message as read
    • Send regular message
    • End session
    • Upload file
    • Upload file (Google maps thumbnail)
    • Report after session ends
  • Inbound Callback
    • inbound业务对接介绍
    • Inbound Business Integration Guide
    • 转人工成功后通知
    • Notification after Successful Transfer to an Agent
    • 电话结束后通知
    • Notification after the Call Ends
  1. APIs Related to Calling Plans

Webhook of Call

POST
Please provide your URL for Webhook to us.
When the call is finished (either connected or completed), regardless of whether it is connected or not, the counterparty will be notified of the call data for the task. If this url responds abnormally, we will retry at intervals of 1 minute and will make no notifications after a maximum of 5 failed retries.
The counterparty needs to provide one parameter for us to configure this feature.
There are one parameter needed for configuration
URL The URL for Webhook

请求参数

Header 参数
Content-Type
string 
必需
默认值:
application/json
User-Agent
string 
可选
默认值:
Airudder
Body 参数application/json
task_name
string 
必需
The name of the task.
task_id
string 
必需
TaskID could be retrieved after successfully adding a task.
status
enum<string> 
必需
枚举值:
createdpendingfinishedcallingcanceledpaused
created_at
string 
必需
repeat_interval
integer 
必需
repeat_number
integer 
必需
robot_hash
string 
必需
Robot ID of the call.
robot_method
string 
必需
sip_line
string 
必需
schedule_start_time
string 
必需
schedule_end_time
string 
必需
details
array [object {23}] 
必需
id
integer 
必需
The id of the call. No need to pay attention to.
callee
string 
必需
result
string 
必需
result_label
string 
必需
intention_description
string 
可选
Intention description, different intention descriptions of different robots are different. (This field varies by country. If you need more information, please contact us. )
duration
integer 
必需
hangup_type
enum<string> 
必需
枚举值:
ByCalleeByRobotCanceled
ring_type
enum<string> 
必需
枚举值:
busycantuseholdlineswitchoffoutofareaunregisterwrongnumnotmatchnormalnull
question_answer
array [object {10}] 
必需
Multi_intention
object 
可选
The multi-intention of the call. (This field will be deprecated and replaced by EventLabel)
EventLabel
object 
可选
The eventlable of the call. (This field varies when the country varies. If you need more info, please contact us.)
variables
object 
可选
Variable information uploaded by users.(This field varies when the country varies. If you need more info, please contact us.)
Slots
object 
可选
The slots info of this call. (This field will be deprecated and replaced by NerSlots)
NerSlots
object 
可选
The slots info of this call. (This field varies when the country varies. If you need more info, please contact us.)
robot_hash
string 
必需
call_id
string 
必需
The unique id for the call.
call_times
integer 
必需
Number of calls, which counts the number of dialed call before it is picked up.
call_start_time
string 
必需
Call start time
call_end_time
string 
必需
Call end time
ring_time
integer 
可选
The ringing time
talk_round
integer 
可选
Talk Rounds of the call. (This field varies when the country varies. If you need more info, please contact us.)
redail_call
array [object {8}] 
可选
Detailed info of redials of the call. (This field varies when the country varies. If you need more info, please contact us.)
caller_number
string 
可选
示例
{
    "task_id": "ic1a7a8f2bxxxxxxxxxxec25a9b2",
    "task_name": "xxxxxxxxxxc25a9b2_$[6567]",
    "status": "finished",
    "created_at": "2022-12-19 15:14:52",
    "repeat_interval": 0,
    "repeat_number": 0,
    "robot_hash": "f3298554xxxxxxx88aa595674",
    "robot_method": "single",
    "sip_line": "LINE",
    "schedule_start_time": "2022-12-19 15:14:52",
    "schedule_end_time": "2022-12-19 15:24:52",
    "details": [
        {
            "id": 931888898,
            "callee": "+888888888",
            "result": "failed",
            "result_label": "F",
            "intention_description": "xxxxx",
            "duration": 0,
            "hangup_type": "ByCallee",
            "ring_type": "busy",
            "question_answer": [
                {
                    "question_name": "Q1",
                    "answer": "",
                    "answer_text": "",
                    "status": "Created",
                    "answer_text_slot": "",
                    "var": "",
                    "verification_results": "",
                    "question_content": "",
                    "question_type": "",
                    "whether_answer": ""
                },
                {
                    "question_name": "Q2",
                    "answer": "",
                    "answer_text": "",
                    "status": "Created",
                    "answer_text_slot": "",
                    "var": "",
                    "verification_results": "",
                    "question_content": "",
                    "question_type": "",
                    "whether_answer": ""
                },
                {
                    "question_name": "Q3",
                    "answer": "",
                    "answer_text": "",
                    "status": "Created",
                    "answer_text_slot": "",
                    "var": "",
                    "verification_results": "",
                    "question_content": "",
                    "question_type": "",
                    "whether_answer": ""
                }
            ],
            "EventLabel": {
                "VerifyPass": "VerifyPass"
            },
            "NerSlots": {
                "PaymentMethod": "ATM",
                "PaymentTime": "Time_0"
            },
            "variables": {
                "creditnumber": "1234",
                "var2": "03",
                "birthday": "1225"
            },
            "robot_hash": "f3298554be9xxxxxxxxaa595674",
            "call_id": "ic9adfe00d474bxxxxxxxx5351bc0",
            "call_times": 1,
            "call_start_time": "2022-12-19 15:17:14",
            "call_end_time": "2022-12-19 15:17:14",
            "ring_time": 0,
            "talk_round": 0,
            "redail_call": [
                {
                    "call_id": "icbe5690fbcbd87a2fb35ea099a966bc",
                    "call_start_time": "2024-02-01 16:15:57",
                    "ring_type": "notmatch",
                    "ring_time": 0,
                    "hangup_type": "ByCallee",
                    "result_label": "F",
                    "callee_number": "+8618116214781",
                    "caller_number": "+9501359900088"
                }
            ],
            "caller_number": "+6777383883"
        }
    ]
}

示例代码

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request POST 'Please provide your URL for Webhook to us.' \
--header 'User-Agent: Airudder' \
--header 'Content-Type: application/json' \
--data-raw '{
    "task_id": "ic1a7a8f2bxxxxxxxxxxec25a9b2",
    "task_name": "xxxxxxxxxxc25a9b2_$[6567]",
    "status": "finished",
    "created_at": "2022-12-19 15:14:52",
    "repeat_interval": 0,
    "repeat_number": 0,
    "robot_hash": "f3298554xxxxxxx88aa595674",
    "robot_method": "single",
    "sip_line": "LINE",
    "schedule_start_time": "2022-12-19 15:14:52",
    "schedule_end_time": "2022-12-19 15:24:52",
    "details": [
        {
            "id": 931888898,
            "callee": "+888888888",
            "result": "failed",
            "result_label": "F",
            "intention_description": "xxxxx",
            "duration": 0,
            "hangup_type": "ByCallee",
            "ring_type": "busy",
            "question_answer": [
                {
                    "question_name": "Q1",
                    "answer": "",
                    "answer_text": "",
                    "status": "Created",
                    "answer_text_slot": "",
                    "var": "",
                    "verification_results": "",
                    "question_content": "",
                    "question_type": "",
                    "whether_answer": ""
                },
                {
                    "question_name": "Q2",
                    "answer": "",
                    "answer_text": "",
                    "status": "Created",
                    "answer_text_slot": "",
                    "var": "",
                    "verification_results": "",
                    "question_content": "",
                    "question_type": "",
                    "whether_answer": ""
                },
                {
                    "question_name": "Q3",
                    "answer": "",
                    "answer_text": "",
                    "status": "Created",
                    "answer_text_slot": "",
                    "var": "",
                    "verification_results": "",
                    "question_content": "",
                    "question_type": "",
                    "whether_answer": ""
                }
            ],
            "EventLabel": {
                "VerifyPass": "VerifyPass"
            },
            "NerSlots": {
                "PaymentMethod": "ATM",
                "PaymentTime": "Time_0"
            },
            "variables": {
                "creditnumber": "1234",
                "var2": "03",
                "birthday": "1225"
            },
            "robot_hash": "f3298554be9xxxxxxxxaa595674",
            "call_id": "ic9adfe00d474bxxxxxxxx5351bc0",
            "call_times": 1,
            "call_start_time": "2022-12-19 15:17:14",
            "call_end_time": "2022-12-19 15:17:14",
            "ring_time": 0,
            "talk_round": 0,
            "redail_call": [
                {
                    "call_id": "icbe5690fbcbd87a2fb35ea099a966bc",
                    "call_start_time": "2024-02-01 16:15:57",
                    "ring_type": "notmatch",
                    "ring_time": 0,
                    "hangup_type": "ByCallee",
                    "result_label": "F",
                    "callee_number": "+8618116214781",
                    "caller_number": "+9501359900088"
                }
            ],
            "caller_number": "+6777383883"
        }
    ]
}'

返回响应

🟢200success
application/json
Body
object {0}
示例
{}
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